Frequently asked questions

Ordering, proofs, turnaround, and shipping. Something else? Ask us directly.

Configure a product online and check out, or request a quote for custom work. Every order gets a proof before printing.

Most products print in 3–5 business days after proof approval. Rush service is available on many items. [CONFIRM] rush policy.

Yes — every upload gets a free pre-flight check for resolution, bleed, colour mode, and fonts. We flag problems before you pay.

Always. We never print without proof approval. Digital proofs are standard; physical proofs are available on request. [CONFIRM] pricing.

Press-quality PDF preferred; also AI, EPS, PSD, TIFF, JPG, PNG up to 300 MB per file via the Upload page.

Yes — logo design, brand refreshes, and print layout from our in-house team. See Design & Branding.

Local pickup, courier, and mail. Rates and regions are confirmed at checkout. [CONFIRM] carriers and regions.

Use the Pay a Bill page with your invoice number, or pay in person at the shop.